Groupthink is a phenomenon that occurs when a group of well-intentioned people makes irrational or non-optimal decisions spurred by the urge to conform or the belief that dissent is impossible. The problematic or premature consensus that is characteristic of groupthink may be fueled by a particular agenda—or it may be due to group members valuing harmony and coherence above critical thought.
How to Recognize and Avoid Groupthink
To recognize groupthink, it's useful to identify the situations in which it's most likely to occur. When groups feel threatened—either physically or through threats to their identity —they may develop a strong “us versus them” mentality. This can prompt members to accept group perspectives, even when those perspectives don’t necessarily align with their personal views. Groupthink may also occur in situations in which decision-making is rushed—in some cases, with destructive outcomes.
To minimize the risk, it's critical to allow enough time for issues to be fully discussed, and for as many group members as possible to share their thoughts. When dissent is encouraged, groupthink is less likely to occur. Learning about common cognitive biases, as well as how to identify them, may also reduce the likelihood of groupthink.
Individual members of the group self-censoring —especially if they fear being shunned or derided for speaking their mind—is one potential sign that the group may engage in groupthink. If those who do dissent are pressured to recant or conform to the majority view, it may similarly signal groupthink. Groups that actively deride “outsiders” may be more likely to fall prey.
Since groupthink often occurs because group members fear disagreeing with the leader , it can be beneficial for the leader to temporarily step back and allow members to debate the issue themselves. One member of the team can be appointed as “devil’s advocate,” who will argue against the consensus to highlight potential flaws.
Explore More About Groupthink
For a comprehensive understanding of groupthink, read our complete guide: