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HBR's 10 Must Reads on Communication

by Harvard Business Publishing · 2024 · 190 pages

4.37· 381 ratings

Businessbook summaryPublishing
Key Insights · 8 min

HBR's 10 Must Reads on Communication

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Persuasion is a learning and negotiating process, not a one-sided pitch

Effective persuasion becomes a negotiating and learning process through which a persuader leads colleagues to a problem's shared solution. Redefine persuasion. Rather than a forceful pitch or manipulation, persuasion is a collaborative process. It involves: Foster dialogue. Effective persuaders invite discussion and feedback, incorporating others' perspectives into a shared solution. This approach builds trust and commitment, as people feel their views are valued and considered. Be open to compromise. The best persuaders are flexible, willing to adjust their positions based on new information

Lesson 1: Persuasion is a learning and negotiating process, not a one-sided pitch

This principle from HBR's 10 Must Reads on Communication is backed by Harvard Business Publishing's extensive research and real-world examples. Understanding it deeply can shift how you approach decisions, relationships, and long-term planning in meaningful ways.

Lesson 2: Establish credibility through expertise and relationships

This principle from HBR's 10 Must Reads on Communication is backed by Harvard Business Publishing's extensive research and real-world examples. Understanding it deeply can shift how you approach decisions, relationships, and long-term planning in meaningful ways.

Lesson 3: Frame goals on common ground to highlight shared benefits

One of the most counterintuitive ideas in HBR's 10 Must Reads on Communication: knowing when to stop is as important as knowing when to push. Harvard Business Publishing argues that the clearest path to failure is an inability to define what 'enough' looks like for you personally.

How to Apply HBR's 10 Must Reads on Communication's Lessons

The real value of HBR's 10 Must Reads on Communication lies in its applicability. After reading, the most important step is identifying which of Harvard Business Publishing's principles speak most directly to your current situation.

Consider keeping a journal while reading — noting where the ideas challenge your current approach and where they confirm what you already suspected. The friction of your own resistance often points to the most important insights.

Key Quote

"Persuasion is a learning and negotiating process, not a one-sided pitch" — Harvard Business Publishing, HBR's 10 Must Reads on Communication

About the Author

Harvard Business Publishing is the author of HBR's 10 Must Reads on Communication. The book reflects years of research, observation, and synthesis of evidence from multiple disciplines.

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